How to Plan for a Business Open House

How to Plan for a Business Open House

If you’ve been around Pine Press Printing for any length of time you know we‘ve held a few open houses in our day. We‘ve made our share of mistakes, but we‘ve also made our fair share of great decisions. Since we have so many under our belt, we thought we‘d share some...
How We Love Our Customers

How We Love Our Customers

February is the month for love. And there is no better time of the year to show your customer’s how much they mean to you. As we approach Valentine’s Day, we reflect on our lives and the people around us. Yes, we know it’s a bit mushy, but we want to share a few ideas...
Being Wrong or Proving You’re Right

Being Wrong or Proving You’re Right

When dealing with an unhappy customer, how much is it worth to prove you are right? Some companies have discovered a cost-effective way to handle a customer that turns sour. They refund the customer’s money and apologize for not having the right solution for that...