by admin | Jul 6, 2015 | Business, Business Tips
While many businesses refer to marketing materials to answer customer questions, employees must also be knowledgeable. It’s important that your team is informed about your products, your company’s policies, and how to answer questions quickly and efficiently. Here are...
by admin | Aug 30, 2011 | Standing out from the crowd, Uncategorized
In a bid to win over customers it seems that many businesses will make many promises, many of which seldom come to fruition. How many times have you been ‘duped’ in to buying a service or product, which the seller claims “has a good after sales warranty package”, and...
by admin | Jun 7, 2011 | Marketing, Uncategorized
Customers require great customer service when they are doing business with a company. Bad customer service can cost a company sales and repeat business. Just one customer treated badly can cause a company to loose several customers because that one customer will tell...
